LW / POLICY 004

PROCESSING / DELIVERY

SHIPPING
POLICY

From order confirmation to final delivery—here is how an LW order moves.

ORDER SUPPORT contact@lightwork17.com

DISPATCH / AT A GLANCE

2–5 BUSINESS DAYS
TO PROCESS
TRACKINGSENT BY EMAIL
DELIVERYCARRIER ESTIMATE
ADDRESSVERIFY AT CHECKOUT
ORDER ROUTE / 001

Processing times exclude weekends and holidays and may extend during high-volume drops.

01
ORDER PLACED

Confirm your size and shipping address before completing checkout.

02
PROCESSING

Your order is prepared within 2–5 business days under normal volume.

03
IN TRANSIT

A shipping confirmation email is sent with tracking information.

04
DELIVERED

Carrier delivery estimates may change due to weather, delays, or customs.

FULL POLICY / DELIVERY

The complete current shipping terms are provided below.

Shipping Policy

All orders are processed within 2–5 business days (excluding weekends and holidays). During high-volume periods or product drops, processing times may be slightly extended.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping times vary based on location and carrier. Estimated delivery dates are not guaranteed and may be affected by factors outside of our control, including carrier delays, weather, or customs.

We are not responsible for lost, stolen, or delayed packages once the order has been handed over to the shipping carrier. Please ensure your shipping address is correct at checkout.

If your package is marked as delivered but not received, please contact the shipping carrier directly.

Please double-check your size and shipping information before placing your order. We are not responsible for errors made at checkout.

MARKED DELIVERED / NOT RECEIVED

Contact the shipping carrier directly using your tracking information. For order-related questions, email contact@lightwork17.com.